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A new survey reveals that most businesses across Northern Ireland, including many in our local area, are already using Artificial Intelligence tools to boost productivity. However, the study also highlights a crucial gap: a significant majority are adopting AI without formal policies to guide its safe and strategic use. This raises important questions about how local firms can best harness AI's potential while ensuring responsible implementation.
2026/01/16
Artificial Intelligence (AI) is rapidly transforming how businesses operate, and it's no different here in Northern Ireland. Many of our local businesses, from small shops to larger employers, are already embracing AI tools to make their day-to-day operations smoother and more efficient.
A new survey, conducted by software development company Galvia Digital in partnership with Belfast Chamber, reveals that a staggering 83% of businesses across the region are currently using AI. This includes everything from AI-powered features built into everyday software to popular front-end tools like ChatGPT and Microsoft Copilot.
While the enthusiasm for AI is clear, the research uncovered a significant challenge: 73% of these businesses are operating without a formal AI policy. This suggests a widespread 'adopt first, plan later' approach, which could leave businesses vulnerable if not addressed properly.
The study gathered insights from over 200 organisations, with a significant portion (nearly 38%) coming from Belfast-based companies, affirming our city's role as a hub for early AI innovation. Business leaders, including C-suite executives and directors, provided over 60% of the responses.
Many businesses are already seeing tangible benefits, with 84% reporting improved efficiency and time savings. However, the findings also suggest that many are still in the early stages of understanding how to strategically embed AI, build strong digital foundations, and develop the confidence to move beyond simple experimentation to consistent, measurable value.
Leaders from the Belfast Chamber and Galvia Digital have emphasized that while AI is now a regular part of business conversations, many struggle with practical next steps. They highlight that the current ad-hoc use of tools, coupled with a lack of formal policies and inconsistent impact measurement, needs attention.
For our North Belfast businesses, these findings are a valuable guide. To truly compete and thrive in an AI-driven global economy, it's essential to strengthen digital foundations, build practical AI skills within teams, and establish clear policies for responsible and effective AI use. This proactive approach will help local firms turn their early enthusiasm into a sustained competitive advantage for the future.
This important research will help guide policymakers and support organisations in assisting businesses to adopt AI responsibly and effectively, ensuring our local economy can fully benefit from this exciting technology.