The Howdens depot in Duncrue provides kitchens and associated products. Customer experiences, as detailed in reviews, are varied. Positive feedback highlights the staff as helpful, courteous, professional, and offering first-class service. The kitchen design service also receives praise for its thoroughness and good advice.
Conversely, several customers report negative experiences, including receiving incorrect or wrong-coloured parts, missing items from orders, and delays. These issues sometimes resulted in the need for fitters to return and additional customer expense. Some reviews describe the customer service as very disappointing, citing a lack of communication to resolve problems with fitted units.
